Friday, July 20, 2012

Top 10 Annoying Habits of Customers

I work at a museum where we strive to give the best customer service possible but sometimes customers make it so hard. I have comprised a list of the Top 10 Annoying Habits of Customers. There are plenty of lists that blast the people who work in customer service (and trust me many of them are fair assessments) however I want to give you a peek of the type of people that **WE** have to deal with:

People who:
  1.  Make Jokes-  Everyone thinks they are funny. Trust me we have heard all your jokes before. Seriously... ALL. BEFORE.
  2.  Expect Us to Read Minds- These people come to the counter and stand there and stare. Or worse they have no idea what they want and want us to guess. We don't want to guess.
  3. Don't Read- We have signs up for a reason.  If more people took the time to READ the signs it would answer 90% of their questions.
  4. Don't Listen- This is a huge pet peeve of mine. I hate thoroughly answering a question and  having the person ask me a question that I already answered. It makes me want to slap them. 
  5. Share Their Body- I'm talking about stinky people, over perfumed people and sweaty people. Not to mention that people feel the need to lick their fingers and HAND items over to me. Also, if your money is sweaty- pay by credit card.
  6. Lie (and lie badly)- We know you are not a senior. We know your child is not 12. Seriously, it makes you look silly and cheap.
  7. Don't follow the rules-  These are the people who completely disregard the rules and know better. Why do people think it is OK to go behind a barrier--one that clearly says DO NOT ENTER?
  8. Argue (who knows best)-  I don't know how many times after giving someone direction, they respond by saying "My friend said..." I have been dying to say "Does your friend work here?
  9. Don't Wait Their Turn- I seriously dislike this on both sides of the counter. When I am helping someone I hate when people crowd around the person and try hurry them up. When I am the customer I always tell people to "back up off me." 
  10. Talk on Cell Phones-  Can you finish your conversation so I can help you?    

This is not a comprehensive list. Please leave a comment of your pet peeves:

Wednesday, July 4, 2012

Journals

As I began packing for my upcoming trip to Chicago I found a well hidden bag of my journals. I've always kept a journal after I received one as a gift in fourth grade.

I had JJ pick one of the journals and I started reading passages from it.

The entire journal took place from January through December 2000. I am so proud of how far I've come in 12 short years. I'm glad I've kept record of my ups and downs. It is hilarious reading about a love triangle I was involved in. Of course I didn't know the outcome then. My thoughts and feelings about the situation has changed but i'm thankful to have my own words to remember what it felt like to me then. (Maybe I'll write blog about it).

A couple of points during the year, I write about cutting ties with a good friend of mine. I can clearly remember him getting on my nerves but I'm not exactly sure why. I think it had a lot to do with growing pains. He was in high school while I had moved on to college. One of the hardest lessons I learned post high school was not all of your friendships are going to make it and some of them shouldn't. However with this friend we someone survived and he is one of my very best friends and I honestly don't know what I'd do without him.

One is the worst things about going back in time is to read about something you STILL struggle with like my weight. How is it I'm still dealing with the same issues and fears. Will I ever get over that?

Most importantly I feel inspired to continue chronicling and writing my life story. Not only does it put things in perspective it will make a great novel. (After I'm famous).







Happy Independence Day!

Independence Day is one of my favorite holidays besides New Years! I love that everyone feels patriotic. I love the warm weather and I really love the fireworks.

I find fireworks romantic.Maybe it is the call of summer or maybe it is the feeling of that reminds us of the innocence and fun of summer. There is something about sitting watching the fireworks dance in the sky. I remember spending one Fourth in the back of my pickup truck with a good friend who I wanted to be more than a friend. The fireworks were lighting up the sky and I was silently begging him to kiss me. I could not have planned it better. I snuggled up to him and somehow there was no kiss. It was a perfectly wasted moment. He told me later that he had thought about it but decided against it.

The first Fourth I spent with my now husband, then boyfriend, was at the beach with his family. JJ and I wandered off and found a prime location where we could sit and watch the fireworks. When the fireworks started he did not hesitate to kiss me and pose for one of my favorite pictures of us. Five days later he proposed!! I wish he would have done it under the colorful sky the night of the Fourth but who am I to complain?

I think a Independence Day firework kiss might just edge out a New Year's kiss! I hope everyone gets a kiss tonight.